Below is MarketConsensus’ 2013 list of the top rated Auto Insurance firms. We started out with a more comprehensive list of over 28 car / auto insurance companies. After applying various criteria (customer rankings, pricing, dependability and ease of claims) we were able to narrow the list down to the below top best insurance companies.
Dependability when it comes to paying out claims was a big criteria in our selection of the top insurance firms. Consumers make monthly payments (premiums) with the expectation of getting their claims paid in the event of an accident. However, a simple Google search reveals many consumer complaints about insurance companies that were not dependable when it came time to pay a claim.
A top rated insurance company should not only be dependable in handling claims, but should provide a quick and painless claim process, support you in scheduling an appraisal, and work with you to have your vehicle repaired and restored in a timely manner.
List of the Top Rated Best Insurance Firms
- Liberty Mutual
Other top insurance firms include: Esurance, State Farm, Allstate, and USAA
Overview of the Best Ranked Insurance Firms (Ranking, Claims Dependability, Reviews and Comparison)
- Nationwide – Ranked #1 (Comparison of Insurance Firms)
Nationwide ranks #1 on our list of top insurance firms. Over the years Nationwide has transformed its business practice to emphasize an optimized and customer friendly claims experience. Ninety percent of customers who filed an auto insurance claim with Nationwide would recommend the firm to a friend or family member.
You can file an auto claim through an agent, by phone or online. They also provide a mobile app, which includes an accident toolkit to start your claim even at the scene of the accident. In addition, Nationwide offers you the ability to view your car repairs from your computer via their AutoWatch tool.
Nationwide has numerous discounts that allow you to save on and reduce your auto insurance cost. The firm provides a comprehensive list of insurance coverage including: Liability coverage; Collision coverage; Collision insurance; Comprehensive coverage; Vanishing Deductible®; Uninsured motorist insurance; Underinsured motorist insurance; Medical payments coverage; Personal injury protection insurance.
- Geico – Ranked #2 (Comparison of Insurance Firms)
Getting a quote from Geico takes less than 15 minutes on average. And, in the unfortunate event of an accident, Geico has made it very easy for customers to quickly and painlessly report and view claims (see image below). In addition to a customer friendly site, Geico also offers insurance discounts on Vehicle Equipment, Driving History & Habits, Driver's Education, Driver Affiliations and Customer Loyalty. When requesting a quote, Geico provides a lot more options, variability and coverage features for a much lower price compared to other top best insurance firms.
- Liberty Mutual – Ranked #3 (Comparison of Insurance Firms)
Liberty Mutual Insurance takes the number 3 spot on our list of top insurance services firms. From a claims perspective, the company allows you to easily report a claim 24 hours a day, 7 days a week, either online, via phone or their mobile app. The firm has also made it very easy to track the status of your claim online. In most cases, Liberty Mutual recommends that you allow them to pay the repair shop directly. Most repair shops will release your car sooner if they know the payment is coming directly from an insurance company. From understanding your policy, coverage options, filing a claim, settling the claim and getting back on the road, Liberty Mutual aims to be there with you all the way.
- Progressive – Ranked #4 (Comparison of Insurance Firms)
Progressive insurance is one of the very few companies that allow you to name your own monthly price.
Progressive also provides you with comparison quotes from other insurance companies. You will first need to request and get a quote from Progressive, however, after which you can then request to receive comparison quotes.
Other Top Rated Insurance Firms
Two Common Types of Insurance Policies
For most states, there are two common types of auto insurance policies: standard and basic insurance. Standard insurance policy provides numerous coverage options. The basic insurance policy is normally less expensive but mostly covers the minimum state required insurance requirements.
Types of Insurance Coverage Options
As presented by one of the top five insurance firms:
Please note that the above top list of insurance firms were compiled from a country wide (US) overview perspective. Depending on your state of residence, some insurance firms might be more dependable than others or may have higher rankings than the top insurance companies presented in this article.
Let us know if you have any questions or would like to share your auto insurance experience for inclusion in future articles.