Alliant Mobile Banking

Alliant Credit Union Review – Pros, Cons, Complaints, Benefits, Rates

Alliant Credit Union is the sixth largest credit union in the United States based on asset size. The credit union services over 270,000 members across the country and is headquartered in Chicago, Illinois.

Completely owned and operated by its members, Alliant’s main mandate is to adequately service the financial needs of its members. The members are considered shareholders and are sourced from select business affiliates, associations, organizations and qualifying communities. Members and employees receive exclusive lifetime benefits.

Alliant Credit Union is chaired by Ed Rogowski who joined the credit union in 2009 and has held a number of positions in Finance throughout his career. Career banker Dave W. Mooney is President and Chief Executive Officer.

Alliant Credit Union Review

  1. Origin
  2. Credit Union Services and Products
  3. Rates and Fees
  4. Benefits/ Pros
  5. Issues/Cons
  6. Complaints
  7. Conclusion

Origin and Growth

Alliant Credit Union was founded in 1935 by a group of United Airlines employees under the name United Airlines Employees’ Credit Union.  By the end of the first year of operation, there were 146 members and an asset base of $5,088.

Through product innovation and a strong focus on member benefits, Alliant has grown to over 270,000 members across America today. Alliant now has an asset base of over $8 billion and is considered the sixth largest credit union in the country. The Credit Union members are serviced by over 300 employees.

Members can access their Alliant account at over 80,000 surcharge-free ATMs across the country to process deposits, withdrawals and balance enquiries.

In 2014, Alliant Credit Union was added to the Honor Roll of Center for Companies That Care for the third consecutive year. Personal finance website NerdWallet also gave Alliant its stamp of approval for offering customer-friendly banking and an extensive suite of services to its members.

Alliant Credit Union Services and Products

Alliant Credit Union offers its many members a number of services and products to meet their financial needs.

The list includes:

  • Savings accounts
  • Checking accounts
  • Health savings
  • Certificates of deposit
  • Education savings
  • Individual Retirement Accounts (IRAs)
  • Trust and custodial services
  • Insurance
  • Investment Services
  • Credit cards (including reward cards and gift cards)
  • Mortgages and home equity loans
  • Motor vehicle loans
  • Student loans
  • Personal loans

Alliant Credit Union Rates and Fees

Product Type


Savings account dividend rate

0.70% APY

Basic checking account

0.00% APY

High rate checking

0.65% APY

Health savings

0.65% APY

Share certificate 12-17 months

0.90% APY

Share certificate 48-60 months

2.10% APY

Traditional/Roth/SEP IRAs 12-17 months

0.90% APY

Traditional/Roth/SEP IRAs 48-60 months

2.10% APY

Coverdell ESA 12-17 months

0.90% APY

Coverdell ESA 48-60 months

2.10% APY

Unsecured loans

11.90% % APR

Savings secured loans

2.70 to 3.70% APR

Student loans

4.25 to 6.00% APR

First mortgages

3.155 to 4.470% APR

Vacation home mortgages

3.637 to 4.470% APR

Home equity line of credit

4.00% APR

Home equity loans

5.5 to 6.5% APR

New vehicle loan

1.74% APR

Used vehicle loan

1.99% APR

Recreational vehicle loan

2.99% APR

Motorcycle, boat, aircraft loans

6.25 to 7.25% APR

Visa Platinum Credit Card

9.24 to 21.24% APR

Visa Platinum Rewards Credit Card

11.24 to 23.24% APR

Balance transfer rate

0 to 5.99% APR


Service Type


Initial deposit to open savings account


Federal insurance on savings accounts


ATM transactions


Electronic statements


Initial box of checks for checking account


Online banking transactions


Account closure within 90 days


Online check copies


Electronic transfer initiated by phone


Document request


Dormant account fee


Inactivity fee


Line of credit advance (per occurrence)


Insufficient funds (check or electronic item)


Overdraft transfer


Alliant Courtesy Pay


Paper account statement fee


Lost card replacement


Stop payment request (online)


Stop payment request (verbal or written)


Outgoing domestic wire


Outgoing foreign wire


Airplane loan fee


Copy of loan file


Copy of mortgage documents


Mortgage payment modification


Home equity loan rate modification


Payment history


Verification of mortgage


Credit card annual fee


Please see Alliant's website for the most updated rates and figures

Benefits of Using Alliant Credit Union

  • No minimum balance requirement, monthly service fee or maximum balance limit on checking accounts
  • No fees for point-of-sale transactions and writing checks
  • Overdraft protection on checks, point-of-sale transactions and automatic payments
  • Advances to cover overdraft through Alliant Courtesy Pay
  • Custom Visa Debit Card design for Teen Checking accounts
  • High rate option available for checking accounts
  • Minimum balance of $5 to open regular savings account
  • Dividends on savings paid monthly on daily balances of $100 or more
  • Kidz Klub accounts for children under 12 years old
  • Option to add parental and spending controls to Teen Checking accounts
  • Online loan signing
  • Alliant Platinum Rewards Visa credit card allows redemption of points to travel on major airlines, cruises and car rental upgrades with no blackout dates
  • Rewards may also be used to purchase sports equipment, electronics and other services from participating merchants
  • No annual fee on credit cards and no fee for balance transfers
  • Multiple free credit card payment options, including from accounts held at other financial institutions
  • 10,000 Alliant Rewards bonus points in the first 90 days of activation on purchases of $500 or more

Other Benefits 

  • Telephone banking using the 24/7 Alliant Self Service Telephone (SST) system
  • Online banking
  • Convenient mobile banking and check deposit using Android and Apple devices
  • Personal customer service by phone
  • Members Scholarship Program
  • Free access to financial education webcasts
  • Free financial wellness assessment
  • Free financial counseling for members from GreenPath Debt Solutions


  • Restrictive membership
  • Extensive list of fees to transact business
  • Branch locations in only a handful of states


According to reviews on the popular job and career website, Alliant reportedly imposes high quotas and workload on employees, without adequate compensation.

There have also been complaints about the lack of investment in the Credit Union’s technological infrastructure and a shift from being member-focused to reportedly imitating the draconian practices of larger, public financial institutions.


Based on our research, Alliant Credit Union offers a wide range of products and services for members at various stages of life.

From youth accounts to investments and retirement accounts, Alliant offers competitive interest rates and monthly dividend payouts to qualifying members.

As the sixth largest credit union in America, Alliant provides convenient access through thousands of ATMs and multiple branch locations in the states in which it operates.